Free
$0 / month
Free forever · no billing
Billing
Free forever
No billing. Upgrade only if you need more.
Free plan · upgrade any time
Included
- 5 tickets/month
- 1 location
Repair-shop ticketing
RepairRight
Check in repairs, take deposits and keep customers updated — right from Shopify POS.
What it does
RepairRight runs your repair counter inside Shopify. Check in a device at POS or in admin, take a deposit, print a claim check and work order, track the job through each stage, and let customers check their repair status online.
The problem
Repair shops juggle paper tickets, separate repair software and their POS. Deposits get missed, customers call asking “is it ready yet?”, and nothing connects back to Shopify sales.
How RepairRight solves it
RepairRight puts repair tickets in the same system you already sell from. Deposits are suggested from your shop policy and invoiced through Shopify, customers are notified automatically as the status changes, and a public status page cuts down on phone calls. When the job is ready, the balance is collected at pickup like any other sale.
Key features
Repair intake from Shopify POS or admin
Automatic deposit suggestions from your policy
Printable claim checks and work orders
Ticket board with status tracking from received to pickup
Customer status page — no login needed
Automatic customer notifications on status changes
“Needs attention” queue so nothing falls through the cracks
Pricing
All prices in USD, billed through Shopify and shown on your Shopify invoice.
Pro
14-day free trial$79 / month
Billed monthly ·
$66.58 / month
Billed $799 once a year
Billing
No charge for 14 days · Billed through Shopify · Cancel anytime
Everything in Pro
- Unlimited tickets and locations
- All notification channels
- Branded status page
Paid plans include a 14-day free trial. Annual plans save about 15% compared with paying monthly.
Who it’s for
Phone and electronics repair, watch and jewelry repair, bike shops, and any store that takes in items for service.
What it accesses
Only what the job needs, and nothing sold on to anyone.
- Customer name and contact details, to raise a ticket and notify on status changes.
- Order details where a repair is linked to a sale.
- Product and inventory records for parts consumed on a job.
- Repair tickets, notes and status history, stored by the app.
RepairRight — start free
Check in repairs, take deposits and keep customers updated — right from Shopify POS.